Use case
One board for every customer PBX
A typical 3CX partner has grown from a few phone systems to a fleet. The work did not come with a fleet tool.
The situation
You support dedicated 3CX boxes and a few hosted tenants. Each has its own FQDN and its own habit of failing quietly. Monday stand-up is a tour of bookmarks.
What Kestrel does
- Connect each customer PBX to your Kestrel organisation.
- Group them under the customer company if you want a PSA reference later.
- Watch up/down, trunks, and call load from the fleet page.
- Open a PBX only when something is actually wrong.
Why it sticks
The partner is the tenant of Kestrel. End customers never log in. You are not selling them another portal — you are buying back technician mornings. Use the time-saved calculator with your PBX count.