Where does this number go?
Trunk → DID → IVR, queue, or extension. Hours filter. Click a queue for members.
Read the routing guideHome / Use cases
The jobs you already do on 3CX
Find a number. See who is down. Get the holiday greeting on the box before the long weekend. Partners only — customers never log in.
MSP fleet monitoring
Eight to forty customer 3CX systems. One board before anyone opens email.
Read the scenarioAfter-hours coverage
A trunk dies at 2am. Alerts exist so on-call is not waiting for the morning receptionist.
Read the scenarioLicense and capacity
Simultaneous calls versus licensed SC, plus 30/90-day peaks. Catch the limit before Monday.
Read the scenarioMulti-tenant 3CX
Host is up, but which company is actually broken? Tenants hang off the parent box.
Read the scenarioDID search
A customer reads a number off a letterhead. Find the host, tenant, and inbound rule in one search.
Read the scenarioConfig drift
Someone deleted the 13 prefix. Drift shows missing outbound rules against the AU baseline.
Read the scenarioFleet maintenance
Check updates, queue backup-then-install, suppress down alerts, export a console blacklist.
Read the scenarioWallboard
Same live fleet, full-screen for the floor. Auto-refresh. Escape to leave.
Read the scenarioPublic holidays
Ask the client once. Push the dates when they reply. Stop clicking through every PBX.
Read the scenario